FAQ
Yes. All students using VA benefits to pay for school will need to submit their benefit enrollment form each semester.
We suggest when you have completely registered for classes submit your enrollment form at the same time. The sooner you complete your form the better. This may avoid a lapse in your benefit.
Yes. If your form has been submitted properly you will receive three separate emails. One, an initial email from Military & Veteran Services acknowledging receipt of your form. Two, an email confirming the MVS has certified you (with your certification number included). Three, an email confirmation from VA-Once with the number of credit hours you are enrolled in.
If you have not received any of the first two, please log back into the Certification Portal to see the current status of your certification. The email from VA -Once should come after the second email from our office.
Everyone receiving MGIB-Active Duty (Chapter 30) benefits, as well as those in the Selected Reserve (Chapter 1606) and REAP (Chapter 1607), must verify their enrollment at the end each month to receive payment for that month. Your enrollment can be verified on the last calendar day of the month by using the Web Automated Verification of Enrollment (WAVE) or by calling the toll free Interactive Voice Response (IVR) telephone line at 1-877-823-2378.
Complete and submit the Enrollment Form.
If you are waiting for your physical copy of your CoE to arrive, you may upload your Statement of Benefits until it does arrive.
All students are responsible for tuition and fees at Charlotte.
However, if you are using the Post 9/11 Bill® (Chapter 33) or Veteran Readiness & Employment (Chapter 31) benefit, VA benefits will be paid to the University directly. Any amounts that VA benefits do not cover, the student is responsible for paying. Please note, if you are an out-of-state student using Post 9/11 benefits (100% eligibility), VA will cover the tuition and fees at the in-state rate (leaving the difference to be paid by the student).
Summer
There are three summer terms:
- Summer 1 (first 5 week session)
- Summer 2 (second 5 week session)
- and Full Summer (10 week session)
Undergrad
To be considered full-time (and thus eligible to receive 100% Monthly Housing Allowance (MHA) while you are in classes), you must be taking either:
- 7 credits for the full summer 10 week session or
- 4 credits in Summer 1 and/or 2
- If you take 4 credits in both Summer 1 and 2, please note:
- the break between them will impact MHA by 5 days
- If enrolled in Summer 1 & 2, once Summer 1 ends on 6/24, you will not receive MHA until the Summer 2 begins 6/29, so your July 1 MHA payment will be short for those days (or appx. about $256)
- the break between them will impact MHA by 5 days
- If you take 4 credits in both Summer 1 and 2, please note:
- Or you can take 3 credits (Summer 1) 3 credits (Full Summer) and 3 credits (Summer 2)
- Once Summer 1 ends on 6/24, you will not be full time until Summer 2 begins 6/29, so your July 1 MHA payment will be short for those days (or appx. about $50)
Graduate
To be considered full-time (and thus eligible to receive 100% MHA while you are in classes), you must be taking either:
- 5 credits for the full summer 10 week session or
- 3 credits in Summer 1 and/or 2
- If you take 3 credits in both Summer 1 and 2, please note:
- the break between them will impact MHA by 5 days
- If enrolled in Summer 1 & 2, once Summer 1 ends on 6/24, you will not receive MHA until the Summer 2 begins 6/29, so your July 1 MHA payment will be short for those days (or appx. about $256)
- the break between them will impact MHA by 5 days
- If you take 3 credits in both Summer 1 and 2, please note:
- Or you can take 3 credits (Summer 1) 3 credits (Full Summer) and 3 credits (Summer 2)
- Once Summer 1 ends on 6/24, you will not be full time until Summer 2 begins 6/29, so your July 1 MHA payment will be short for those days (or appx. about $50)
Fall & Spring
Undergraduate
To be considered full-time (and thus eligible to receive 100% MHA), you must be taking 12 credit hours.
Graduate
To be considered full-time (and thus eligible to receive 100% MHA), you must be taking 9 credit hours.
No. The monthly stipend is based on a student’s enrollment status, which can range from full-time to less than half-time, depending on the number of credits taken. Please review the enrollment status breakdown and pay rates.
Post 9/11 students receive the monthly stipend as long as their enrollment status is 51% (for undergraduates in the fall and spring terms, this means enrolled in at least 7 credit hours; 5 hours for graduate students). Students at full time will receive 100% of the monthly stipend and those in fewer credits will receive a prorated amount based upon their rate of pursuit rounded to the nearest multiple of 10.
The monthly stipend for a full-time student using the Post 9/11 benefit at 100% eligibility is currently $2,160 a month.
Note: Those on active duty or the spouses of those on active duty receiving Transfer of Entitlement are not eligible for the monthly stipend.
Have you submitted your benefit enrollment form on our website? If not please proceed and complete that process and we will get you certified and processed in the order in which we received.
If you have submitted your form and are using Ch. 33 or 31 there will be a protective hold on your account. Please disregard the emails, the VA will pay the tuition.
If you are using other benefits you will need to make a payment arrangement in order to prevent your classes from being dropped (a payment plan is one option).
An adjustment means we have either adjusted their schedule to match what they are enrolled in, or we have submitted their tuition and fees to the VA.
Undergraduate students will be terminated for VA purposes if their cumulative GPA is below a 2.0 for two consecutive terms. If a graduate student earns an Unsatisfactory grade, benefits will be terminated.
VA will only pay you to retake a class in the event that your major requires that you make a certain grade in the class. VA will not pay you to retake a class just because you want a better grade. Before retaking a class, check the catalog for the course requirements.
If you are looking to withdraw from a class please be aware of the semester deadlines to do so.
If you choose to withdraw from a class the please notifying the Military & Veteran Services Office via email
Once the office receives this information we will process your adjustment at that time.
Afterwards the VA will send you a debt letter, which will inform you of how much you will have to repay. The Military & Veteran Services Office cannot calculate those payments.
Please be aware that you may be responsible for repayment to tuition, fees, MHA and the Book Stipend.
We recommend you either come into our office or call the office to discuss your options and for further clarification
Yes. However, if you are using Post 9/11 Bill® benefits, effective October 1, 2011- Individuals only enrolled in distance learning courses will be eligible for a monthly stipend equal to 50% of the national average. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.
As of October 1, 2023, 50% of the national average for exclusively online training (No Classroom Instruction) is $1054.50. To receive the full monthly stipend, a student needs to have at least one on-campus credit during the semester.
In order to receive college credit for your military training you will need to submit a Joint Services Transcript (JST) to the Office of the Registrar for evaluation of any applicable transfer credits.
Due to the increased volume of students using benefits, we cannot give an estimated time of when you will receive your payment after your certification is processed. It is imperative that you notify Military & Veteran Services about any changes that would affect your benefits.
Military & Veteran Services has 14 days from receipt of your enrollment form to process your form. You will receive a confirmation email from this office once your enrollment form has been completed and submitted and another once the MVS certifies you (it will contain your Certification ID number). Additionally, you can see your certifications progress within the MVS via the Certification Portal.
You will receive a final email (from VA-Once) that may be used as confirmation of receipt from the VA.
Yes! It is a common misconception that students receiving educational benefits are not eligible for financial aid. You are eligible to apply for financial aid as any other student would. Even if you receive additional Veteran Readiness & Employment (Ch 31) assistance, you may be eligible for financial aid. Check out the Financial Aid website for more information about applying for aid.
When using VA benefits that pay the school directly for tuition and fees it is important to note that any aid offered by the intuition designated for tuition and fees will result in reduced payment from the VA.
U.S. Public Schools: The actual net cost for in-state tuition and fees after the application of any waiver, scholarship, aid, or assistance [other than loans and funds provided under section 401(b) of the Higher Education Act of 1965], provided directly to the institution and specifically designated for the sole purpose of defraying tuition and fees.
Yes. The VA will pay all your tuition and fees. As soon as the VA has issued payment to the school you will receive a refund for any and all overage amounts. This will include any grants and scholarships you have received unless those grants and scholarships are designated for tuition and fees only.
Advance payment will pay you from the date the school term starts through the next month. Therefore, since VA back pays you by one month, you will not receive payment until the fourth month of the term.
For example: If you receive advance pay for the Fall semester, your check will come to the school in August. This check will pay you for the school days in August and the month of September. You will not receive payment again until November, for the month of October
You will receive your book stipend as a separate direct deposit. In most cases it will come after the semester has started. We suggest that you pay for your books in advance and use this as a reimbursement. It will go to the account that you have set up direct deposit through the VA’s website.
The book stipend will pay out according to how many credit hours you are enrolled in at a rate of $41.67 per credit hour. This will be split over the academic year and will max out at $1000.
No, any Veterans' benefits paid under any law administered by the Department of Veterans Affairs (VA) should not be reported as income to the Internal Revenue Service (IRS).
Have you submitted your benefits enrollment form on our website?
If not, please proceed and complete that process and we will get you certified.
If you have completed your form you can find your Cert ID in either the email you received from our office or you can get it by logging into the Certification Portal and then call the VA at 1-888-442-4551 to get additional information.
As a reminder, MHA and stipends are paid after the fact (like a paycheck, you only get paid after you work, the same is true with these benefits; you only receive them following days in class). For example, if the semester starts on January 20 and ends on May 13, payments should post February 1, March 1, April 1, May 1 and June 1. The February 1 and June 1 payments will be prorated to reflect the fact that you were not in school for the entire month that you are receiving funds for.
The Post 9/11 GI Bill® will pay for student health insurance corresponding with your eligibility percentage (100% eligibility = 100% of basic plan coverage). No other VA Educational benefit will cover health insurance costs.
This is a great option for those students who are living on campus as well as those who are on campus regularly. On your enrollment form, it will ask if you have accepted or waived it. This is where you will indicate if you want or do not want health insurance. This will not affect any other health insurance. Please understand that Tricare, Champ VA or VA health care is not accepted on campus.
Have you submitted your benefit enrollment form on our website? If not please proceed and complete that process and we will get you certified and processed in the order in which we received.
If you have submitted your form and are using Ch. 33 or 31 there will be a protective hold on your account. Please disregard the emails, the VA will pay the tuition.
If you are using other benefits you will need to make a payment arrangement in order to prevent your classes from being dropped (a payment plan is one option).
An adjustment means we have either adjusted their schedule to match what they are enrolled in, or we have submitted their tuition and fees to the VA.
Undergraduate students will be terminated for VA purposes if their cumulative GPA is below a 2.0 for two consecutive terms. If a graduate student earns an Unsatisfactory grade, benefits will be terminated.
VA will only pay you to retake a class in the event that your major requires that you make a certain grade in the class. VA will not pay you to retake a class just because you want a better grade. Before retaking a class, check the catalog for the course requirements.
If you are looking to withdraw from a class please be aware of the semester deadlines to do so.
If you choose to withdraw from a class the please notifying the Military & Veteran Services Office via email
Once the office receives this information we will process your adjustment at that time.
Afterwards the VA will send you a debt letter, which will inform you of how much you will have to repay. The Military & Veteran Services Office cannot calculate those payments.
PLEASE BE AWARE THAT YOU MAY BE RESPONSIBLE FOR REPAYMENT TO TUITION, FEES, MHA AND THE BOOK STIPEND.
We recommend you either come into our office or call the office to discuss your options and for further clarification
Due to the increased volume of students using benefits, we cannot give an estimated time of when you will receive your payment after your certification is processed. It is imperative that you notify Military & Veteran Services about any changes that would affect your benefits.
Military & Veteran Services has 14 days from receipt of your enrollment form to process your form. You will receive a confirmation email from this office once your enrollment form has been completed and submitted and another once the MVS certifies you (it will contain your Certification ID number). Additionally, you can see your certifications progress within the MVS via the Certification Portal.
You will receive a final email (from VA-Once) that may be used as confirmation of receipt from the VA.
Yes! It is a common misconception that students receiving educational benefits are not eligible for financial aid. You are eligible to apply for financial aid as any other student would. Even if you receive additional Veteran Readiness & Employment (Ch 31) assistance, you may be eligible for financial aid. Check out the Financial Aid website for more information about applying for aid.
When using VA benefits that pay the school directly for tuition and fees it is important to note that any aid offered by the intuition designated for tuition and fees will result in reduced payment from the VA.
U.S. Public Schools: The actual net cost for in-state tuition and fees after the application of any waiver, scholarship, aid, or assistance [other than loans and funds provided under section 401(b) of the Higher Education Act of 1965], provided directly to the institution and specifically designated for the sole purpose of defraying tuition and fees.
Yes. The VA will pay all your tuition and fees. As soon as the VA has issued payment to the school you will receive a refund for any and all overage amounts. This will include any grants and scholarships you have received unless those grants and scholarships are designated for tuition and fees only.
Advance payment will pay you from the date the school term starts through the next month. Therefore, since VA back pays you by one month, you will not receive payment until the fourth month of the term.
For example: If you receive advance pay for the Fall semester, your check will come to the school in August. This check will pay you for the school days in August and the month of September. You will not receive payment again until November, for the month of October
You will receive your book stipend as a separate direct deposit. In most cases it will come after the semester has started. We suggest that you pay for your books in advance and use this as a reimbursement. It will go to the account that you have set up direct deposit through the VA’s website.
The book stipend will pay out according to how many credit hours you are enrolled in at a rate of $41.67 per credit hour. This will be split over the academic year and will max out at $1000.
No, any Veterans' benefits paid under any law administered by the Department of Veterans Affairs (VA) should not be reported as income to the Internal Revenue Service (IRS).
Have you submitted your benefits enrollment form on our website?
If not, please proceed and complete that process and we will get you certified.
If you have completed your form you can find your Cert ID in either the email you received from our office or you can get it by logging into the Certification Portal and then call the VA at 1-888-442-4551 to get additional information.
As a reminder, MHA and stipends are paid after the fact (like a paycheck, you only get paid after you work, the same is true with these benefits; you only receive them following days in class). For example, if the semester starts on January 20 and ends on May 13, payments should post February 1, March 1, April 1, May 1 and June 1. The February 1 and June 1 payments will be prorated to reflect the fact that you were not in school for the entire month that you are receiving funds for.
The Post 9/11 GI Bill® will pay for student health insurance corresponding with your eligibility percentage (100% eligibility = 100% of basic plan coverage). No other VA Educational benefit will cover health insurance costs.
This is a great option for those students who are living on campus as well as those who are on campus regularly. On your enrollment form, it will ask if you have accepted or waived it. This is where you will indicate if you want or do not want health insurance. This will not affect any other health insurance. Please understand that Tricare, Champ VA or VA health care is not accepted on campus.
In order to receive college credit for your military training you will need to submit a Joint Services Transcript (JST) to the Office of the Registrar for evaluation of any applicable transfer credits.
Yes. However, if you are using Post 9/11 Bill® benefits, effective October 1, 2011- Individuals only enrolled in distance learning courses will be eligible for a monthly stipend equal to 50% of the national average. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.
As of October 1, 2023, 50% of the national average for exclusively online training (No Classroom Instruction) is $1054.50. To receive the full monthly stipend, a student needs to have at least one on-campus credit during the semester.
Due to the increased volume of students using benefits, we cannot give an estimated time of when you will receive your payment after your certification is processed. It is imperative that you notify Military & Veteran Services about any changes that would affect your benefits.
Military & Veteran Services has 14 days from receipt of your enrollment form to process your form. You will receive a confirmation email from this office once your enrollment form has been completed and submitted and another once the MVS certifies you (it will contain your Certification ID number). Additionally, you can see your certifications progress within the MVS via the Certification Portal.
You will receive a final email (from VA-Once) that may be used as confirmation of receipt from the VA.
Yes! It is a common misconception that students receiving educational benefits are not eligible for financial aid. You are eligible to apply for financial aid as any other student would. Even if you receive additional Veteran Readiness & Employment (Ch 31) assistance, you may be eligible for financial aid. Check out the Financial Aid website for more information about applying for aid.
When using VA benefits that pay the school directly for tuition and fees it is important to note that any aid offered by the intuition designated for tuition and fees will result in reduced payment from the VA.
U.S. Public Schools: The actual net cost for in-state tuition and fees after the application of any waiver, scholarship, aid, or assistance [other than loans and funds provided under section 401(b) of the Higher Education Act of 1965], provided directly to the institution and specifically designated for the sole purpose of defraying tuition and fees.
Yes. The VA will pay all your tuition and fees. As soon as the VA has issued payment to the school you will receive a refund for any and all overage amounts. This will include any grants and scholarships you have received unless those grants and scholarships are designated for tuition and fees only.
Advance payment will pay you from the date the school term starts through the next month. Therefore, since VA back pays you by one month, you will not receive payment until the fourth month of the term.
For example: If you receive advance pay for the Fall semester, your check will come to the school in August. This check will pay you for the school days in August and the month of September. You will not receive payment again until November, for the month of October
You will receive your book stipend as a separate direct deposit. In most cases it will come after the semester has started. We suggest that you pay for your books in advance and use this as a reimbursement. It will go to the account that you have set up direct deposit through the VA’s website.
The book stipend will pay out according to how many credit hours you are enrolled in at a rate of $41.67 per credit hour. This will be split over the academic year and will max out at $1000.
No, any Veterans' benefits paid under any law administered by the Department of Veterans Affairs (VA) should not be reported as income to the Internal Revenue Service (IRS).
Have you submitted your benefits enrollment form on our website?
If not, please proceed and complete that process and we will get you certified.
If you have completed your form you can find your Cert ID in either the email you received from our office or you can get it by logging into the Certification Portal and then call the VA at 1-888-442-4551 to get additional information.
As a reminder, MHA and stipends are paid after the fact (like a paycheck, you only get paid after you work, the same is true with these benefits; you only receive them following days in class). For example, if the semester starts on January 20 and ends on May 13, payments should post February 1, March 1, April 1, May 1 and June 1. The February 1 and June 1 payments will be prorated to reflect the fact that you were not in school for the entire month that you are receiving funds for.
The Post 9/11 GI Bill® will pay for student health insurance corresponding with your eligibility percentage (100% eligibility = 100% of basic plan coverage). No other VA Educational benefit will cover health insurance costs.
This is a great option for those students who are living on campus as well as those who are on campus regularly. On your enrollment form, it will ask if you have accepted or waived it. This is where you will indicate if you want or do not want health insurance. This will not affect any other health insurance. Please understand that Tricare, Champ VA or VA health care is not accepted on campus.
In order to receive college credit for your military training you will need to submit a Joint Services Transcript (JST) to the Office of the Registrar for evaluation of any applicable transfer credits.
Yes. However, if you are using Post 9/11 Bill® benefits, effective October 1, 2011- Individuals only enrolled in distance learning courses will be eligible for a monthly stipend equal to 50% of the national average. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.
As of October 1, 2023, 50% of the national average for exclusively online training (No Classroom Instruction) is $1054.50. To receive the full monthly stipend, a student needs to have at least one on-campus credit during the semester.